How can i delete my account? - Android

Before you delete your account, please make sure your subscription to Premium has been canceled so it will not renew (in case you ...

How can I delete my account? - iOS

Before you delete your account, please make sure your subscription to Premium has been cancelled so it will not renew (in case you...

Where can I find my Settings? - Android

To get to the in app Settings, please click on the Profile icon in the top right corner of the screen in the Diary or Progress tab.Then, fro...

Where can I find my Settings? - iOS

Please click on the Progress tab and/or the Profile icon up in the right corner and then on the round gear symbol in the same location on th...

How can I change my password while being logged into the account? - iOS

Please note: this is instructions for changing a password within the app. If you need a new password as you forgot it, please request it on ...

How can I change my password while being logged into the account? - Android

Please note: These is instructions for changing a password within the app.If you need a new password as you forgot it, please request it on ...

I forgot my password, what should I do?

Please note:Please check if you have entered your email address correctly in the app. If you misspelled your email when creating your accoun...

How can I change my email address connected to my Lifesum account? - iOS

You find your registered email address under Progress -> Profile -> Settings -> Account Settings in the app, but unfortunately you ...

How can I change my email address connected to my Lifesum account? - Android

You find your registered email address under Progress -> Profile -> Settings -> Account Settings in the app, but unfortunately you ...

How to log out or reset the data in the Lifesum app - iOS

​Log out: Please go to either the Diary or the Progress tab on the bottom of the app,  then tap on the Profile icon in the top rig...

How to log out or reset the data in the Lifesum app - Android

​Log out:To get to your Settings, please click on the Profile in the top right corner in the Diary or Progress tab. Then, on the next page, ...

How can I change the language in the app? - iOS

Currently we are offering the following languages:- English- Swedish- Spanish- French- German- Italian- Danish- Norwegian- Russian- Portugue...

How can I change the language in the app? - Android

Currently we are offering the following languages:- English- Swedish- Spanish- French- German- Italian- Danish- Norwegian- Russian- Portugue...

How can I change my macros (carbs, fat and protein settings) individually? - iOS

Note: The editing of the macros is a Premium function Video showing how to change macros Please go to either the Diary o...

How can I change my macros (carbs, fat and protein settings) individually? - Android

Note: The editing of the macros is a Premium functionVideo showing how to change macrosGo to your Profile by tapping on the Profile icon in ...

How can I manually change my daily calorie goal? - iOS

In order to change your daily calorie goal, please go to either the Diary tab or the Progress tab and press the profile icon in the top righ...

How can I manually change my daily calorie goal? - Android

Note: The changing daily calorie goal is a Premium function To get to your Profile, please click on the Profile icon in the Diary or Progres...

How can I enable/disable push notifications on my phone? - iOS

Please go to your Settings and then to Notification Settings. There you can activate/deactivate the options in question by swiping over the ...

How can I enable/disable push notifications on my phone? - Android

To get to your Settings, please click on your Profile in the top right corner in the Diary or the Progress tab.  Then, on the next...

Can I use Lifesum to maintain my weight?

Of course, you can! Simply choose a Maintain Weight plan (maintain current weight). Please note: We recommend changing to this plan as soon ...

How can I change my health goal? - iOS

You can change your goal by going to the Progress/Diary tab, then click on the Profile icon up in the right corner. Then press on ...

How can I change my health goal? - Android

You can change your goal by going to your Profile> Personal Details and then Your Goal. Choose your goal (Maintain Weight, Lose Weight, a...

Is it possible to invite my PT, doctor, nutritionist to my account?

Currently, we do unfortunately not have any option for a PT, doctor, or nutritionist to login to your account and access your nutritional in...

How can I see a list of all weight entries including date? - iOS

In order to see a list with the history of all your weight entries, please: - Please go to the Progress tab in the bottom of the app.- ...

How can I see a list of all weight entries including date? - Android

In order to see a list with the history of all your weight entries, please: - Click on the Progress tab on the bottom bar of the a...

Where can I change the unit system?

Video showing how to change the unit system. Lifesum works with metric units (EU), Imperial System (UK), US System, and also with kJ (A...

How can I export my nutritional information?

The quickest and easiest way to export your nutritional data if you want to share it with a nutritionist, for example, is via our websi...

How to Unsubscribe/Resubscribe to our marketing emails

If you wish to unsubscribe from our marketing emails, there are two simple ways to do so:Option 1: Unsubscribe via EmailOpen the last email ...

Why am I seeing a pop-up about data consents in the app?

All users will receive a pop-up in the app explaining that they need to approve how we use their data. This message is displayed to both Fre...

Dark mode - iOS

In order to use Apple's dark mode with Lifesum, please make sure: 1. That your iPhone is updated to at least iOS13.2. That you have tur...

Sign in / Log in using your Apple ID - iOS

Lifesum supports Sign In With Apple for all devices running iOS 13 and later. You find the option above our existing options of signing...