What is Lifesum and how do I get started?

We're very happy to welcome you as a new user to Lifesum, one of the world’s most successful health apps with over 60 million registered use...

What is new? These are the latest additions to our app!

This page will give you an overview of the changes and innovations in the app - the latest additions are at the beginning of the list: ...

You are experiencing a problem with the app and need help?

Are you experiencing a problem with the app?We're very sorry for the inconvenience and will, of course, try our best to solve it for you as ...

Sign in / Log in using your Apple ID - iOS

Lifesum supports Sign In With Apple for all devices running iOS 13 and later. You find the option above our existing options of signing...

Support in case of problems with behavioural issues

At Lifesum, we have the mission and aspiration to enhance lives through the promotion of healthy eating habits. We’re here to assist you on ...

Dark mode - iOS

In order to use Apple's dark mode with Lifesum, please make sure: 1. That your iPhone is updated to at least iOS13.2. That you have tur...

Shopping List

The shopping list functionality is currently available for the following Meal Plans.  Share shopping listiOS: You will now be able...

Movesum - What is it and how does it work? - iOS

Movesum is the second app we have released after Lifesum.Movesum is available on App Store and GooglePlay and is free of any cost unles...

Movesum - What is it and how does it work? - Android

Movesum is the second app that we released after Lifesum.Movesum is available on App Store and GooglePlay and is free of any cost unles...

Can I use Lifesum app on different devices?

Unfortunately, this is not something that we support at the moment. It is possible accessing your account on multiple devices by loggin...

Does the mobile app work without an Internet connection?

Unfortunately, no. Currently, to open and use the app, you must be connected to either Wi-Fi or a cellular network.If the app is open on-scr...

Can I add my weight on a past date? - iOS

Note: At the moment Lifesum doesn't support adding weight on one of the past days. You can only add a new weight today, or edit/de...

Can I add my weight on a past date? - Android

Note: At the moment Lifesum doesn't support adding weight on one of the past days. You can only add a new weight today, or edit/de...

How do you calculate the calorie goal?

Lifesum’s calculations are based on the Mifflin - St Jeor equation and activity level. This equation is used in clinical settings ...

Can I use Lifesum to lose post pregnancy weight, or if I'm breastfeeding?

During pregnancy, it is natural to gain weight. We understand the urge to lose those extra kilos as soon as possible after the pregnancy has...

How can I add a note to my Diary? - iOS

When in the Diary, tap on See stats next to the arrow just below your calorie goal. Now tap on the Pen icon in the top right corner, th...

How can I add a note to my Diary? - Android

When in the Diary, tap on See stats next to the arrow just below your calorie goal. Now tap on the Pen icon in the ...

Scanned barcode is connected to the wrong product information. What can I do?

In the case you scanned a barcode, and it shows the wrong product information connected, please proceed as follows: Scro...

How can I force-close the running Lifesum application? - iOS

iPhone X and laterFrom the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.Then swipe right o...

How can I force-close the running Lifesum application? - Android

Depending on the phone model you are using: Go to the bottom of your screen, then: Either click on the menu button (three lines or...

Can I use Lifesum.com without using the Lifesum app?

The full functionality for tracking and creating items/recipes/meals under Favorites only exists in the app which can be downloaded on App S...

How can I update/delete my weight, waist, body fat, and other measurements? - iOS

Please note:You need to be a Premium member to track ‘chest’, ‘arm’, ‘body fat’ and your custom measurements (please note: the maximum numbe...

How can I update/delete my weight, waist, body fat, and other measurements? - Android

Please note:You need to be a Premium member to track 'chest', 'arm', 'body fat' and your custom measurements. The maximum number of own meas...

How can I change between the different Lifesum Meal Plans & Programs? - iOS

When you have chosen a Program:Tap on the Programs tab in the tab bar at the bottom of the screen and choose between the different Meal...

How can I change between the different Lifesum Meal Plans & Programs? - Android

Tap on the PROGRAMS tab in the tab bar at the bottom of the screen and choose between the different Plans. If you have chosen a Program and ...

How can I edit one of my own recipes? - iOS

Please note: Only your own recipes can be edited. It is, unfortunately, not possible to edit Lifesum recipes. Please go to Progres...

How can I edit one of my own recipes? - Android

Please note: Only own recipes can be edited. It is not possible to edit Lifesum recipes. Please go to the Progress tab and then&nb...

What do the different colours in the calendar mean? - iOS

You can currently see the past days marked with different colors.  This is what it means: Date marked green: This means that ...

I am not losing any weight - what can I do?

At Lifesum, we promote a safe, sustainable and steady weight loss pace. Eating a sufficient amount of energy is highly important for your he...

Age limit of the app

If you are under age 13, you are not allowed to submit any personal data through our Services. Further, we encourage parents and legal guard...

How can I change my start weight? - iOS

Note: Once you delete the start weight entry you won't be able to edit it or change the start weight. Then the next weight entry will automa...

How can I change my start weight? - Android

Note: Once you delete the start weight entry you won't be able to edit it or change the start weight. Then the next weight entry will automa...

I have chosen sign in with Apple ID and see a strange email registered in Lifesum - iOS

One of the options to create and also sign in to Lifesum is using the option to log in with your Apple ID in two different ways: Showin...

I have problems to enter my current weight and get an error message "Weight is not supported" or "Please try a different goal"

At Lifesum, we have the mission and aspiration to enhance lives through the promotion of healthy eating habits. We’re here to assist you on ...

Can I use Lifesum when I am pregnant?

Unfortunately, Lifesum does not offer any individual nutritional advice for pregnant women.  When pregnant, there are a lot of thi...

Content Cards in-app message Center

What will I find in the screen titled Messages?This is an inbox in the Lifesum app where we will regularly send you articles on nutrition, h...