OTHER
-
What is Lifesum and how do I get started?
We're very happy to welcome you as a new user to Lifesum, one of the world’s most successful health apps with over 60 million registered use...
-
What is new? These are the latest additions to our app!
This page will give you an overview of the changes and innovations in the app - the latest additions are at the beginning of the list: ...
-
Support in case of problems with behavioural issues
At Lifesum, we have the mission and aspiration to enhance lives through the promotion of healthy eating habits. We’re here to assist you on ...
-
Movesum - What is it and how does it work? - iOS
Movesum is the second app we have released after Lifesum.Movesum is available on App Store and GooglePlay and is free of any cost unles...
-
Movesum - What is it and how does it work? - Android
Movesum is the second app that we released after Lifesum.Movesum is available on App Store and GooglePlay and is free of any cost unles...
-
Can I add my weight on a past date? - iOS
Note: At the moment Lifesum doesn't support adding weight on one of the past days. You can only add a new weight today, or edit/de...
-
Can I add my weight on a past date? - Android
Note: At the moment Lifesum doesn't support adding weight on one of the past days. You can only add a new weight today, or edit/de...
-
How can I add a note to my Diary? - iOS
When in the Diary, tap on See stats next to the arrow just below your calorie goal. Now tap on the Pen icon in the top right corner, th...
-
How can I add a note to my Diary? - Android
When in the Diary, tap on See stats next to the arrow just below your calorie goal. Now tap on the Pen icon in the ...
-
How can I force-close the running Lifesum application? - iOS
iPhone X and laterFrom the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.Then swipe right o...
-
How can I force-close the running Lifesum application? - Android
Depending on the phone model you are using: Go to the bottom of your screen, then: Either click on the menu button (three lines or...
-
Can I use Lifesum.com without using the Lifesum app?
The full functionality for tracking and creating items/recipes/meals under Favorites only exists in the app which can be downloaded on App S...
-
How can I update/delete my weight, waist, body fat, and other measurements? - iOS
Please note:You need to be a Premium member to track ‘chest’, ‘arm’, ‘body fat’ and your custom measurements (please note: the maximum numbe...
-
How can I update/delete my weight, waist, body fat, and other measurements? - Android
Please note:You need to be a Premium member to track 'chest', 'arm', 'body fat' and your custom measurements. The maximum number of own meas...
-
How can I change between the different Lifesum Meal Plans & Programs? - iOS
When you have chosen a Program:Tap on the Programs tab in the tab bar at the bottom of the screen and choose between the different Meal...
-
How can I change between the different Lifesum Meal Plans & Programs? - Android
Tap on the PROGRAMS tab in the tab bar at the bottom of the screen and choose between the different Plans. If you have chosen a Program and ...
-
How can I edit one of my own recipes? - iOS
Please note: Only your own recipes can be edited. It is, unfortunately, not possible to edit Lifesum recipes. Please go to Progres...
-
How can I edit one of my own recipes? - Android
Please note: Only own recipes can be edited. It is not possible to edit Lifesum recipes. Please go to the Progress tab and then&nb...
-
What do the different colours in the calendar mean? - iOS
Under the Diary if you press the current date, you can currently see the past days marked with different colors: This is wh...
-
I am not losing any weight - what can I do?
At Lifesum, we promote a safe, sustainable and steady weight loss pace. Eating a sufficient amount of energy is highly important for your he...
-
Age limit of the app
If you are under age 13, you are not allowed to submit any personal data through our Services. Further, we encourage parents and legal guard...
-
How can I change my start weight? - iOS
Note: Once you delete the start weight entry you won't be able to edit it or change the start weight. Then the next weight entry will automa...
-
How can I change my start weight? - Android
Note: Once you delete the start weight entry you won't be able to edit it or change the start weight. Then the next weight entry will automa...
-
I have chosen sign in with Apple ID and see a strange email registered in Lifesum - iOS
One of the options to create and also sign in to Lifesum is using the option to log in with your Apple ID in two different ways: Showin...
-
I have problems to enter my current weight and get an error message "Weight is not supported" or "Please try a different goal"
At Lifesum, we have the mission and aspiration to enhance lives through the promotion of healthy eating habits. We’re here to assist you on ...
-
Can I use Lifesum when I am pregnant?
Unfortunately, Lifesum does not offer any individual nutritional advice for pregnant women. When pregnant, there are a lot of thi...
-
Content Cards in-app message Center
What will I find in the screen titled Messages?This is an inbox in the Lifesum app where we will regularly send you articles on nutrition, h...
Need more help?