What is Lifesum and how do I get started?

We're very happy to welcome you as a new user to Lifesum, one of the world’s mostsuccessful health apps with over 50 million registered user...

What is new? This is the latest additions to our app!

This page will give you an overview of the changes and innovations in the app - the latest additions are at the beginning of the list: ...

You are experiencing a problem with the app and need help?

Are you experiencing a problem with the app?We're very sorry for the inconvenience and will, of course, try our best to solve it for you as ...

Sign in / Log in using your Apple ID - iOS

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Support in case of problems with behavioural issues

Lifesum aims to help people create healthier, happier lives through nutrition and education. We can help you lose weight, gain weight, or ga...

Dark mode - iOS

In order to use Apple's dark mode with Lifesum, please make sure:- that the Lifesum app is updated to at least 10.0.1- that your iPhone...

Shopping List

The shopping list functionality is currently available for the following Meal Plans.Share shopping listiOS: You will now be able to share th...

The Lifesum Health Test

You will have the option to take our Health Test in the Me section of the app. The test comprises 41 questions and is taken i...

The app Movesum - What is it and how does it work? - iOS

Movesum is the second app we have released after Lifesum.Movesum is available on App Store and GooglePlay and is free of any cost unles...

Movesum - What is it and how does it work? - ANDROID

Movesum is the second app we have released after Lifesum.Movesum is available on App Store and GooglePlay and is free of any cost ...

Can I use Lifesum app on different devices?

Unfortunately, this is not something that we support at the moment. It is possible accessing your account on multiple devices by loggin...

Does the mobile app work without an Internet connection?

Unfortunately, no. Currently, to open and use the app, you must be connected to either Wi-Fi or a cellular network.If the app is open on-scr...

Can I add my weight on a past date? - iOS

Note: At the moment Lifesum doesn't support adding weight on one of the past days. You can only add a new weight today, or edit/de...

Can I add my weight on a past date? - ANDROID

Note: At the moment Lifesum doesn't support adding weight on one of the past days. You can only add a new weight today, or edit/de...

How do you calculate the calorie goal?

Lifesum’s calculations are based on the Mifflin - St Jeor equation and activity level. This equation is used in clinical settings ...

Can I use Lifesum to lose post pregnancy weight, or if I'm breastfeeding?

During pregnancy, you naturally gain a few extra kilos in weight and we understand that you want to lose these as soon as possible. What is ...

How can I add a note to my Diary? - iOS

When in the Diary, tap on the arrow just below the Life Circle. Then tap on the Diary icon. Then you can add free text/your notes....

How can I add a note to my Diary? - ANDROID

When in the Diary tap on the arrow just below the Life Circle. Then tap on the icon showing a pen top right. Then you can add free text/your...

Scanned barcode is connected to the wrong product information. What can I do?

In the case you scanned a barcode, and it shows the wrong product information connected, please proceed as follows: Scro...

How can I force-close the running Lifesum application? - iOS

iPhone X and laterFrom the Home Screen, swipe up from the bottom of the screen and pause in the middle of the screen.Swipe right or lef...

How can I force-close the running Lifesum application? - ANDROID

Depending on the phone model you are using:Go to Settings in your phone, choose Applications, and then Manage Applications. Select...

Can I use Lifesum.com without using the Lifesum app?

The full functionality for tracking and creating items/recipes/meals under Favorites only exists in the app which can be downloaded on App S...

How can I update/delete my weight, waist, body fat, and other measurements? - iOS

Please note:You need to be a Premium member to track ‘chest’, ‘arm’, ‘body fat’ and your custom measurements (please note: the maximum numbe...

How can I update/delete my weight, waist, body fat, and other measurements? - ANDROID

Please note: You need to be a Premium member to track 'chest', 'arm', 'body fat' and your custom measurements. The maximum number of ow...

How can I change between the different Lifesum Meal Plans/Diets? - iOS

Note: Please note that only Premium members can change between Meal Plans/Diets. Free users are offered the Lifesum Standard Diet. When...

How can I change between the different Lifesum Meal Plans/Diets? - ANDROID

Note: Please note that only Premium members can change between Meal Plans/Diets. Free users are offered the Lifesum Standard Diet. When...

How can I edit one of my own recipes? - iOS

Please note: Only your own recipes can be edited. It is, unfortunately, not possible to edit Lifesum recipes.Please go to - please go t...

How can I edit one of my own recipes? - ANDROID

Please note: Only own recipes can be edited. It is not possible to edit Lifesum recipes.Please go to the Progress tab and then cli...

What do the different colours in the calendar mean? - iOS

You can currently see the past days marked with different colors.This is what it means:- date is still grey: app not used that day- date mar...

I am not losing any weight - what can I do?

Stagnation:Weight loss is complicated. In our sign up flow, you enter the desired weight loss per week. Here many factors play a role, like ...

Age limit of the app

If you are under age 13, you are not allowed to submit any personal data through our Services. Further, we encourage parents and legal guard...

How can I change my start weight? - iOS

Note: Once you delete the start weight entry you won't be able to edit it or change the start weight. Then the next weight entry will automa...

How can I change my start weight? - ANDROID

Note: Once you delete the start weight entry you won't be able to edit it or change the start weight. Then the next weight entry will automa...

I have chosen signin with Apple ID and see a strange email registered in Lifesum - iOS

One of the options to create and also sign in to Lifesum is using the option to log in with your Apple ID in two different ways:- showing yo...

I have problems to enter my current weight and get an error message "Weight is not supported" or "Please try a different goal"

Lifesum has been designed to help our users eat better.  The app is using an algorithm for calculating the BMI on the basis of kg/...

Can I use Lifesum when I am pregnant?

Unfortunately, Lifesum does not offer any individual nutritional advice for pregnant women. When pregnant, there are a lot of things ha...