Our Customer Support team at Lifesum is answering every single message as soon as possible. The reply will be sent as a message - we do not provide any live chat for now.
The best and quickest way to contact us is right through the app here: https://lifesum.com/deep/settings?page=support
We are working between Monday and Friday (CET) - that means that messages sent during the weekend will be answered as soon as our agents are back on Monday.
Please make always sure to check your spam folder if you have contacted us by email or via web form. Unfortunately, some of the emails tend to end up in spam instead of inbox.